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Knowledge Base » [647881] What are the system requirements?


Answer

Product or Service
GatherPlace, TutorPlace
Client Software
GP4, GP5
User Type
Host, Guest
System Requirements
System requirements differ depending on which of the two methods (GP4/5 or web browser) you use to host or join a GatherPlace meeting.

The majority of hosts and online schools use the GatherPlace software (GP4/5) to host or join a meeting while the majority of guests use their web browser to join a meeting.

If you use the GatherPlace software (GP4/5) to host or join a meeting, please see the GP4/5 requirements below.

For hosts or guests using a web browser to host or join a meeting, please see the Web Browser requirements below.



Note:This is the default method guests use to join a meeting when clicking on links in email invites or host websites, or when joining from the GatherPlace website.
 For the requirements when using the GatherPlace application (GP4/5) to join a meeting, please see the GP section below.

Windows
  • 1GHz AMD or Intel CPU
  • 128MB RAM (256MB or higher recommended)
  • Dial-up, DSL, or Cable Internet connection
  • Internet Explorer 6.0 or higher, Firefox 2 or higher, Google Chrome, or Opera 9
  • Java 1.1 (Java 1.3 or higher for Desktop sharing)**
  • Windows 2000, Windows XP SP2 (Service Pack 2), Windows Vista, Windows 7, or Windows 8

Mac
  • 1GHz PowerPC G4 or Intel CPU
  • 256MB RAM or higher recommended
  • Dial-up, DSL, or Cable Internet connection
  • Safari 2.0, 3.0, 4.0 or 5.0*, Firefox 2 or higher, Google Chrome*, Camino, or Opera 9
  • Java 1.3 or higher enabled in the web browser**
  • Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, or Mac OS X 10.6 Snow Leopard*

    *Combination not compatible with VoIP audio in sessions.
     See this article for options if VoIP is required when using OSX 10.6 and the noted web browsers.

Linux / Other
  • 1GHz AMD or Intel CPU
  • 128MB RAM (256MB or higher recommended)
  • Dial-up, DSL, or Cable Internet connection
  • Ubuntu, Fedora, Debian, Red Hat, Solaris, or Linux OS with support for Java
  • Web browser such as Firefox or Chrome
    • Any web browser (Viewing only**)
    • Java 1.3 or higher enabled in browser (Viewing, Desktop sharing)


**Any participants joining a meeting using a web browser without Java installed or enabled will join using the SureView method.
 SureView is strictly a viewer and will have no advanced capabilities such as text chat, VoIP audio, remote control or screen sharing.




Windows
  • 1GHz AMD or Intel CPU
  • 128MB RAM (256MB or higher recommended)
  • 120 MB Free space on hard drive
  • Dial-up, DSL, or Cable Internet connection
  • Windows 2000, Windows XP SP2 (Service Pack 2), Windows Vista, Windows 7, or Windows 8
  • GP4/5 application installed. Free download available here .

Mac
  • 1GHz PowerPC G4 or Intel CPU
  • 256MB RAM or higher recommended
  • 200 MB Free space on hard drive
  • Dial-up, DSL, or Cable Internet connection
  • Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, or Mac OS X 10.6 Snow Leopard
  • GP4/5 application installed. Free download available here .