Music is played in sessions that are configured to use the GatherPlace Teleconferencing Services while waiting for others to join the session.
This is a common practice that signals to the participant that they have successfully connected to the audio portion of the session.



The music will stop playing once the host/moderator and at least one other person is connected to the audio portion of the session or if the host starts recording the session. (Session recording is only available with Premium plans.)

This is an indication that the participant is only connected to the data/presentation portion of the session and not the audio portion of the session. The music will stop when at least one participant (aside from the host) is connected to the audio portion of the session.

There will be a microphone icon in front of each participants name that has connected to the audio portion of the session (shown below).

GP4 Participant List showing Chip un-muted and Donna muted.

1. Use a telephone to dial the phone number the session is configured to use. The participant will appear in the Participant List listed by the telephone caller ID information and the text color will be PINK.
   
2. Use their computer to join the audio portion of the session by clicking the Add Voice button on the Voice Options dialog. This option may not be available in all sessions. See this article for details .
   
3. Use the GP4 guest version to join the session and select the Connect with GP4 Now option when prompted (shown below in the Guest instructions).
   

It depends on your requirements and method of connecting to the audio portion of the session.

1. If you do not require the GatherPlace teleconferencing services or VoIP for the audio portion of the session, you can turn off the GatherPlace Teleconferencing Services option BEFORE you start the session.
   No music is played through the computer when joining a session that has the GatherPlace Teleconferencing Services disabled.
   You will need to use either your own teleconferencing service or dial the guests directly on the phone in order to speak with them using this option.
   See this article on how to configure the options for a VoIP session.
   
   
2. There are several different music channels that a host can choose from by accessing their account settings on the GatherPlace website.
   One of the channels is 'Mostly Silent' which plays a tone every 20-30 seconds to let you know the connection is still live, but is less intrusive than the constant music.
   
   
3. You can also turn off the VoIP option on an as-needed basis when you start hosting the session. To start hosting a VoIP session with VoIP disabled for that session, simply right-click on the session in the My Sessions list of GP4 and select the 'Disable VoIP' option from the menu. That will start hosting the session with VoIP disabled. Then, just dial into the teleconference number using the telephone for the audio portion of the session.
   
   
4. If everyone will be using the phone to connect to the audio portion of the session, you can turn off the VoIP option for the session.
   Everyone would need to dial into the session using a telephone, but there would be no music playing from the computers during the session.
   See this article on how to configure the options for an existing session.
   
   
5. If you require either VoIP and/or one of the GatherPlace Teleconferencing phone numbers for the audio portion of the session, the only way to stop the music is to have the host/moderator and at least one additional person connected to the audio portion of the session. Note that all of the guests will hear the music until the host/moderator joins the meeting.

If a session is configured for Advanced Teleconferencing, you have the option not to use VoIP for a session each time you host it.
Un-checking the Dial Using VoIP option in the Host Wizard dialog (below) will start the session without using VoIP.

You will, however, need to use a telephone to call the Voice dial-in number to be connected to the audio portion of the session unless you are using an alternate method, such as calling them directly or using another teleconferencing service to speak to the guests.

When using the telephone to connect to one of the GatherPlace Teleconference numbers, you will still hear music over the phone if you are the only person connected to the audio portion of the session, but it won't be playing through the computer. Once at least one guest and the host/moderator have dialed into the teleconference, the music over the phone will stop.

GP4 Host Wizard dialog

No. The music is not optional while waiting for the guests to join the meeting if it is configured for GatherPlace Teleconferencing Services.

Yes. There are several different music 'channels' that you can select from to change the genre of hold music. See this article for more information.

Due to copyright laws you cannot upload own music. However, if you have royalty free music that you would like us to add or you are a musician and would like your music added as a channel, please send an email to support@gatherplace.net.

1. After downloading the GP4 guest version, simply open it and enter the Access Code and your display name at the prompt (shown below) and click OK.
   
   
   
   
   
   
2. Then click the Connect with GP4 Now button and you will be connected to the session.
   You may optionally use your telephone to dial into the audio portion of the conference if there are numbers listed in the dialog (as shown below).
   Once connected, the audio will play through your speakers or headset depending on which device you have selected in the Audio Preferences of GP4.
   
   

See Also:
	GatherPlace teleconferencing phone instructions
	Free Basic Teleconferencing video (00:01:21)