Return to Home Page
 Home   Screenshots   Buy Now   Price   Compare   My Account   Host Download   Support 
Knowledge Base

Knowledge Base » [136377] Which IP Addresses and Ports does GP5 use?


Answer

Operating System
Windows 2000, Mac OS X v10.5 (Leopard), Mac OS X v10.6 (Snow Leopard), Windows 7, Windows XP, Windows Vista, Mac OS X v10.4 (Tiger)
Product or Service
TutorPlace, StudyPlace, GatherPlace
Client Software
GP5
User Type
Student, Host, Guest, Administrator, Teacher
Listed below is IP address and port information that may needed to configure firewalls, content filters, or virus scanners if you encounter problems associated with the connections between your computer and the GP5 servers.

Most installations of GP5 will not require any additional configuration beyond entering and validating the account information for a host, teacher, or student account.

However, from time to time additional steps may be required to allow GP5 to communicate to our servers in order to host sessions or participate in VoIP calls.

These situations occur if you are behind a corporate firewall or have a home firewall, content filter, or virus scanner and receive error messages such as 'Could not connect to web server' or 'Voice features disabled because UDP Traffic appears to be blocked' from GP5. GP5 will typically fail the server test (second Audio Tuning Wizard test) when communication to the servers is blocked.

Please note: GP5 can use different servers so make sure to configure the security software, firewall, content filter, etc with the correct servers for the specific version of GP5 that you are using.

We will strive to minimize changes to the addresses listed below, however, infrastructure changes may force us to change them occasionally.

For corporate locations, please contact your IT staff to make the settings.
For home users, please consult the operating manuals, online help, or software manufacturer's support center for help in configuring the firewall, content filter, or virus scanner.
Also check this article on UDP blocking and firewalls or check the See Also section below for articles related to configuring specific firewalls.

IP Addresses and Port Numbers Used by GP5


NameIP AddressesPortTraffic
 
Applicable to all versions of GP5
www.gatherplace.net50.57.46.7980TCP/IP
www.gatherplace.com54.236.165.16580TCP/IP
rc1.gatherplace.com54.225.238.2780TCP/IP
os.gatherplace.com54.225.239.4180TCP/IP
os2.gatherplace.com54.246.89.22980 & 443TCP/IP
os4.gatherplace.com54.252.93.19380 & 443TCP/IP
os7.gatherplace.com54.225.238.17380 & 443TCP/IP
os9.gatherplace.com54.225.237.23680 & 443TCP/IP
 
For VoIP versions only
as1.gatherplace.com66.135.41.2284569*UDP
as2.gatherplace.com46.105.112.194569*UDP



IP Addresses and Port Numbers Used by GP5

NameIP AddressesPortTraffic
 
Applicable to all versions of GP5
www.gatherplace.net50.57.46.7980TCP/IP
www.gatherplace.com54.236.165.16580TCP/IP
rc1.gatherplace.com54.225.238.2780TCP/IP
os.gatherplace.com54.225.239.4180TCP/IP
os2.gatherplace.com54.246.89.22980 & 443TCP/IP
os4.gatherplace.com54.252.93.19380 & 443TCP/IP
os7.gatherplace.com54.225.238.17380 & 443TCP/IP
os9.gatherplace.com54.225.237.23680 & 443TCP/IP
 
For VoIP versions only
fs1.gatherplace.com207.198.118.1575060**UDP
fs2.gatherplace.com69.174.245.1365060**UDP
 
**Note: Open all ports for UDP traffic when using these servers.



*Uses a random port returning, but can be set to a fixed port.
Contact Gatherplace support if fixed ports are required.
Related Topics: address sites ports gp4